Windows key stops working

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If a setup menu opens, use the arrow keys to navigate the menus.

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To continue using the notebook, connect a USB-wired keyboard to a USB port and restart the computer. The integrated keyboard in the notebook should be serviced or replaced. If a setup menu does not open, the integrated keyboard hardware is not working. Press the Esc key repeatedly to see if a startup menu opens. Turn off the computer and then restart it. Try using the onscreen keyboard as an alternate on your PC. Refer this article from Microsoft to know more information about enabling the windows key.

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Right-click the Scancode Map registry entry, click Delete and then click Yes.Ĭlose Registry Editor, and then restart the computer. On the Windows menu, click HKEY_LOCAL_ MACHINE on Local Machine.ĭouble-click the System\CurrentControlSet\Control folder, and then click the Keyboard Layout folder. To enable the Windows key, follow these steps:Ĭlick Start, click Run, type regedt32, and then click OK.

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Please share the product number of your PC to assist you better.Īs you mentioned the windows key has stopped functioning on your laptop. Have you tried checking with an external keyboard does the issue persist? I understand you have keyboard issues with your PC.ĭid you make any software or hardware changes on your PC? Hey there! for stopping by the HP Support Forums!